Privacy Policy

When you contact us, request a quote, or purchase a service, we collect the information you provide — such as your name, email address, phone number, business details, and any documents needed to deliver the service.

Payments are handled by our third-party payment providers; we do not store your full card details on our servers.

When you visit our website, we automatically collect limited technical information — such as your IP address, device and browser type, pages viewed, and referring links — using cookies and similar technologies.

We use cookies and similar technologies to run the site, remember your preferences, measure traffic, and — with your consent — deliver and measure advertising.

You can accept or decline non-essential cookies using the banner shown on your first visit, and change your choice at any time in your browser settings. For details, see our Cookie Policy.

We use your information to provide and improve our services, respond to enquiries, process registrations and applications, take payment, and communicate with you about your account or service.

With your consent, we may send you marketing communications and show you relevant ads. You can withdraw consent or unsubscribe at any time.

We use analytics and advertising services from third parties such as Google (Google Analytics and Google Ads) and Meta (the Meta Pixel) to understand how our site is used and to measure and deliver advertising.

These providers may set their own cookies and receive information such as device identifiers and a hashed version of data you submit. You can manage ad personalization through Google Ads Settings and Meta’s ad preferences, or by declining advertising cookies on our banner.

We do not sell your personal information. We share it only with service providers who help us operate (such as hosting, payment, email, and analytics/advertising providers) and with government bodies as necessary to deliver the services you request — for example, filing a business registration.

We may also disclose information where required by law or to protect our legal rights.

We keep your personal information only for as long as needed to provide our services and to meet legal, tax, and regulatory requirements, after which it is deleted or anonymized.

We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

Under Canadian privacy law (PIPEDA), you may request access to, correction of, or deletion of your personal information, and you may withdraw consent for marketing at any time by emailing info@markhamoffice.com.

If you are in a region with additional privacy rights (such as the EU or UK), you may also have rights to object to or restrict certain processing and to data portability.

Some of our service providers may store or process data outside Canada. Where they do, we take steps intended to ensure your information continues to receive appropriate protection.

Our services are intended for businesses and adults; we do not knowingly collect personal information from children.

We may update this policy from time to time; the “Updated” date above reflects the latest version.

Questions? Contact us at info@markhamoffice.com or (905) 305-7800, or write to 3601 Highway 7 East, Suite 1005, Markham, ON L3R 0M3.

This policy is provided for general information and does not constitute legal advice.